* Track your order status by sending an e-mail to orders@t-shirtsbydesign.com
* Orders placed before 3:00 pm local warehouse time will be shipped within 24 hours.
* Regular orders take between 4 to 6 business days till delivery to your door.
* Does choosing Second Day mean my order will arrive in 48 hours? Not usually. Remember to add 1 day for preparation of your order. If you place an order and select Second Day Air shipping, the items will ship within 24 hours and arrive on the second following business day---three business days total. Please also keep in mind that there is no weekend delivery for Second Day or any other UPS delivery.
* Please call for prices and availability of Next day shipping options. (next day air is not always available)
* For Alaska and Hawaii the only option available is Second Day air and you have to (add $10 to second day shipping price)
* All orders are shipped via UPS, unless otherwise requested, F.O.B. T-ShirtsbyDesign.com warehouse.
* We ship only to locations within the U.S. and cannot currently be ship to APO/FPO addresses or Puerto Rico, Guam, Virgin islands.
T-ShirtsbyDesign.com cannot be responsible for delayed orders after shipments leave our warehouse.
* Returns: Return of unwanted merchandise will be charged a 20% restocking fee and any applicable shipping charges.
* Exchanges: There is no restocking fee on Exchanges but you are responsible for all shipping charges.
* A return authorization number will be issued from our customer service department.
* No returns will be accepted without a return authorization number clearly marked on each box.
* Absolutely no returns on printed, washed or decorated merchandise. Garments should be inspected immediately after receipt.
* Please report packing error and manufacturer defects to T-ShirtsbyDesign.com within 72 hours of receipt of order.
* No credit will be given until merchandise is received into our warehouse.
* Cancellations of orders already pulled are subject to a 20% restocking fee.
* Merchandise over 30 days old or discontinued merchandise may not be returned.
For returns or exchanges please e-mail: returns@t-shirtsbydesign.com or call